ORDERING INFORMATION

♦ Manufacturing time is ……….. 2 weeks turnaround.

♦ Ordering is simple: Give us instruction of what you need done.

   Send it along with your order or fax it to us.

♦ Ordering instructions: please specify following

1.      Company name & telephone number

2.      Indicate work to be done:

·  Casting

·  Mold making

·  Wax injecting

·  Finishing

3.      Style number & quantity

4.      Specify metal, karat & color

5.      Raw casting or type of finish:

·  Fully hand polished castings

·  Casting sprue ground

·  Tumbled casting (sterling silver only)

Larger orders or over the limit may require deposit or be sent C.O.D. money order or Certified Check.

♦ Billing: All precious metal prices are based on the day of shipment at spot price. 

   Labor charges and metal prices are billed as separate charges.

♦ Credit terms: Casting orders are shipped out C.O.D. money order or cashiers check.

                         Casting orders can be prepaid to avoid $10.00 c.o.d. fee.

When prepaying with a money order or a cashier's check the order is shipped same day we receive

the payment.

When prepaying with a personal or a company check please allow 10 business days for the check to

clear.

We do not take credit cards as payment.

We do not take credit applications to open 30 day account because we do not have credit accounts.

♦ Shipping: We ship with United Parcel Service or Federal Express per customer’s specifications.

♦ Return policy: Our goal is to produce quality product for you. Should there be problems with

   manufacturing defect or error on our part we will re do work free of charge.

   Please notify us within 5 days of receipt.